Reference

Legal terms before your 6jjj account

Before you open an account, this Legal page explains the rules that apply to your access, wallet records, privacy choices and support requests.

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6jjj Legal terms before your 6jjj account
CONTACT ROUTES

Three ways to raise legal requests

Use the contact path that fits the legal request you need handled. A privacy request, payment dispute, account access issue or correction request should include enough detail for us to locate the…

Account legal help Write to support with your registered mobile number or email, the date of the issue and the account area involved. We use those details to find the record before making any legal or data change.
Payment dispute path For UPI, Paytm or PhonePe disputes, share the transaction reference, bank time stamp and wallet screen where available. We compare those details with our ledger before confirming, reversing or escalating the record.
Privacy request channel If you want access, correction or deletion where law allows it, send the request from your registered contact method. We may keep records needed for security, payment checks or legal duties.
DATA PRACTICE

Six controls around your account records

Legal compliance is handled through clear record keeping, limited access and documented account actions.

Data collection

We collect account details, contact data, device signals and payment references needed to run your account and meet legal duties. We avoid asking for extra documents unless a check or dispute requires them.

Cookie choices

Cookies help keep your session active, remember language choices and detect risky access patterns. Where consent is required, you can change preferences, but some security cookies remain necessary for account protection.

Account security

Login attempts, password changes and wallet actions are recorded so we can investigate misuse or unauthorised access. We may pause account actions while ownership, device or payment references are checked.

Retention rules

Payment, identity and dispute records may be kept after account closure when law, tax, fraud checks or unresolved complaints require retention. Other records are reduced or removed when no longer needed.

Change requests

You can ask us to correct contact details, update account data or restrict certain processing where law allows it. We verify the request first, then confirm what we changed or why we cannot.

Shared access

Only approved teams and service partners may handle records needed for payment checks, hosting, fraud review or support. We do not allow open internal access to legal or wallet records.

Legal questions about your account data

These answers explain how we treat common legal requests connected with your account, payments, privacy choices and access. They are written for quick reading, but the full terms on this page remain the main reference for how we respond.

Access and eligibility depend on local law and are available where local law permits. If your location, age status or account checks do not meet the applicable rules, we may decline or restrict access.

We keep transaction references, time stamps, account matching data and status updates needed to connect UPI activity with your wallet. These records help resolve failed, delayed or disputed payments under our legal terms.

Yes, you can request correction of account details that are wrong or outdated. We verify ownership first, then update the record where lawful and keep an audit trail for security and dispute handling.

Deletion may be possible where the data is no longer needed and law allows removal. We may retain payment, dispute, tax or security records for required periods even after closing your account.

Some cookies support login security, fraud checks and session handling, so they are necessary for account access. Other cookies may depend on consent settings where applicable, and you can change those choices.

Contact support from your registered email or mobile number and include the account ID, dates and payment references. We route legal disputes to the relevant team after confirming the request is linked to you.

Yes, we may update terms when laws, payment rules or account processes change. The current version is placed on this page or shared through your account area, and it applies from the stated update point.

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